Haven Hotel - Poole

161 Banks Road, Poole, United Kingdom, BH137QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Haven Hotel - Poole

Free Wi-Fi
Parking

GBP 10 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Reflex massage

Beauty treatment

Steam room

Spa & wellness center

Overview

Situated near a lighthouse, a castle and a museum, the 4-star Haven Hotel is a good place for a stay offering a sun deck, a leisure centre and a swimming pool. The hotel was opened in 1924, renovated in 2009 and is housed in a 4-storey building.

Overlooking Poole Harbour and Poole Bay the hotel boasts superb setting just a 30-minute walk from Elizabeth Castle, Shell Bay Sailing and Bournemouth International Centre. Guests can get to Poole city center, which is 5 km away.

This elegant hotel is placed within proximity to nature reserves and a harbour.

Haven Hotel can be reached in 15 minutes by car from Bournemouth International airport.

Rooms

The hotel offers 84 beautiful rooms with central heating, complimentary wireless internet, ironing facilities, a personal computer and IDD telephone as well as an electric kettle, coffee/tea makers and a dishwasher. The rooms afford a splendid view of the sea. Bathrooms are fitted with a spa bathtub, a shower and complimentary toiletries.

Eat & Drink

Breakfast is served in the restaurant each morning. The onsite spacious restaurant specializes in vegetarian cuisine. The poolside bar provides snacks and grills along with refreshing drinks. Serving an array of dishes, La Roche Restaurant and Seaview Restaurant at The Sandbanks are just 50 meters away.

Services

The hotel offers a baggage storage, a free private car park and an elevator and such services as laundry, 24-hour reception and ironing service.

Relax

Guests will appreciate a spa lounge, a hot tub and a sauna as well as steam baths, beauty therapy and facials provided on site. For active guests, there are fitness classes and a gym at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Barber shop
  • Bicycle storage
  • No alcohol served on-site
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Sailing
  • Outdoor tennis court
  • Golf course
  • Table tennis

Services

  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Newspaper service

Dining facilities

  • Half board
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Reflex massage

Room view

  • Sea view
  • Harbor view

Room facilities

  • Individual heating
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Fan/ Extractor
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay at the price of GBP 5 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    4.7 km
Airports
  • Bus stop
    4.5 km
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
    30 m
  • La Roche Restaurant
    60 m
Beaches
  • Shell Bay
    630 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Haven Hotel photos Room
Budget Double Room
Bed type: Double bed
Check Prices
  • Shower
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Room facilities
    Superior Family King Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Haven Hotel photos Room
      Standard Single Room
      Bed type: 1 Single bed or Double bed or 1 King-size bed or 1 Double bed
      Size: 23 m²
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      Non Refundable SINGLE STANDARD

      Room facilities
        Haven Hotel photos Room
        Family Double Room
        Bed type: 1 King-size bed or 1 Double bed
        Size: 27 m²
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information
        Room facilities
          Deluxe Double Room
          Bed type: 1 King-size bed or 1 Double bed
          Check Prices
          • Free Wi-Fi
          • Private bathroom
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Haven Hotel - Poole Poole location
            Show big map »

            Hotel Address:

            161 Banks Road, Poole, United Kingdom, BH137QL

            Get directions
            City Center
            • Poole
              4.7 km
            Airports
            • Bus stop
              4.5 km
            Restaurants
            • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
              30 m
            • La Roche Restaurant
              60 m
            Beaches
            • Shell Bay
              630 m
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2009
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedPooleHaven Hotel

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge

            Haven Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Sandbanks - Milford-on-Sea - 1.4 km
            • Studland Nude beach - 3.9 km
            • Poole Quay - 4.0 km
            • Boat Trips - 4.0 km
            • Poole Fest - 4.3 km
            • Guild Hall Gallery - 4.4 km
            • Study Gallery - 4.5 km

            Popular areas

            • Sandbanks - 600 m

            Places of interest

            • Signpost - 3.9 km
            • Lord Baden- Powell - 4.1 km
            • Poole Harbour - 4.1 km
            • Poole Magistrates Court - 4.3 km

            Convention centers

            • The Lighthouse - 4.4 km

            Sport related

            • Fishing Trips - 3.9 km

            Amusement

            • Quay Amusements - 4.2 km
            • Quicksilver - 4.3 km
            • Reel Time - 4.4 km
            • Gus Gorilla's Playground - 4.4 km
            • Mr Kyps - 4.5 km

            Monuments and Landmarks

            • Brownsea Castle - 900 m

            Museums

            • Life Boat Museum - 3.9 km
            • Poole Museum - 4.3 km
            • Scaplens Court Museum - 4.3 km

            Parks

            • Brownsea Island Nature Reserve - 700 m
            • Baiter - 3.6 km

            Arboretum, Green spaces, Zoos

            • Studland beach and Nature Reserve - 800 m

            Theaters

            • Lighthouse - 4.3 km

            Local attractions

            • Compton Acres - 2.9 km
              164 Canford Cliffs Road, Poole
            • Eileen Soper's Illustrated World - 4.2 km
              The Swan. Old Orchard, Poole
            • The Dolphin Centre - 4.4 km
              High Street & Quay, Poole
            • Sandbanks - 3.8 km
              PooleEngland
            • Poole Harbour - 4.3 km
              PooleEngland

            Near the hotel

            • Shell Bay - 630 m
              Ferry Rd, Studland
            • Studland beach and Nature Reserve - 810 m
              Ferry Road, Studland, Poole

            Restaurants nearby

            • Seaview Restaurant at The Sandbanks - 30 m

              Address: The Sandbanks
              Phone: 01202 707 377

              Cuisine: Vegetarian
              Price Range: GBP 5 - GBP 24

            • La Cafe - 230 m

              Address: 6 Banks Road
              Phone: +44 1202 700464

              74% likes this, based on 14 reviews
              Price Range: GBP 10 - GBP 21

            • Cafe Shore - 740 m

              Address: 10-14 Banks Road, Sandbanks
              Phone: 01202 707271

              70% likes this, based on 383 reviews
              Cuisine: International
              Price Range: GBP 26 - GBP 52

            • La Roche Restaurant - 60 m

              Address: 161 Banks Road
              Phone: +44 (0)1202 707333

              62% likes this, based on 76 reviews
              Price Range: GBP 28 - GBP 38

            • Shell Bay - 700 m

              Address: Ferry Road
              Phone: 01929450363

              59% likes this, based on 173 reviews
              Price Range: GBP 21 - GBP 28

            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2009
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedPooleHaven Hotel

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge

            Hotels nearby

            Haven Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Haven Hotel

            Average guest rating

            7.6out of 10
            Fabulous
            Based on 210 reviews

            Guest reviews

            • Single
              10.0

              The Hotel being right on the beach was a plus for me. Also, the resturant overlooking the sea was another plus, great menu and good service.

              Not just The Haven but most hotels these days, I find it quite annoying at meal times when people are using their mobile phones. I would be happy if there was restricted use at meal times. Also sitting in the bar in the early evening, there was a rep just behind me calling all his clients. I didn't realy want to know what he had to offer, I just wanted to sit quitely and see the view.

            • Older travelers
              7.8

              Location, Location, Location. Staff and restauarnt very good too.

            • Older travelers
              6.2

              The food in the La Roche is very good

              It is tired and needs updating and the rooms are priced to London Hotel levels without the attention to detail that other Hotels provide

            • Single
              9.2

              I liked its position and its style

            • Single
              8.2

              Comfortable room with stunning sea views and balcony overlooking the harbour. Lounges dining rooms and bars very pleasant, and all maximising the views. Plenty of space in the room and good, well equipped bathroom.

              Only slight downside is the noise from the ferry. Not too obtrusive, but rooms with views do have this side also.

            • Couple
              9.6

              The rooms were spacious and modernly equipped, the bar and lounge were well-furnished, the staff were all very friendly, the restaurant was very good and the location is absolutely perfect.

              The reception area could be improved by opening up the reception desk so that it is not two cubby-holes (one of which is around the corner and not visible from the entrance). Very minor point, but I think it would improve the aesthetics and first impressions.

            • Group of friends
              10.0

              The staff were friendly and helpful. Dinner had good menus and plenty of choice. High standard of presentation.

              The cooked breakfasts on the breakfast bar were cold. The bacon was congealed as were the eggs. Coffe and tea were not of a high taste standard. Tea possibly not made with boiling water.

            • Single
              7.4

              Although the hotel staff generally were friendly and effecient the reception staff were not - referring to finish their work on the computer before attending to you for one thing!

            • Older travelers
              7.8

              The layout which allowed you to enjoy the open vistas.

            • Group of friends
              7.0

              The coastal location and views were a great asset meaning that you didn't have to move far to feel relaxed and surrounded by enjoyable scenery

              The welcome into the dining room was curt and table service was patchy. Some aspects of decor on landings and stair carpets were poor.

            • Couple
              6.2

              Good location, very clean, friendly staff

              I would expect more bells and whistles from a 4 star hotel. The room was clean and of good size. That said, the furniture was outdated and finding an old tiny cathodic TV hidden in some sort of grand ma's cupboard is just a no-go for this type of hotel in this price range.Very basic 4* really.

            • Group of friends
              10.0

              perfectly well looked after by the staff

            • Older travelers
              5.8

              Design & location of the public rooms (restaurant, bar)

              No ramps for rolling luggage; Access to bedroom floors poor, particularly on 3rd floor where we stayed; no air conditioning (but we didn't need it because of the weather), no wifi access in public rooms, front desk less than welcoming, no clocks in bedroom, poor water pressure on 3rd floor.

            • Couple
              7.0

              Location.

              Thought the standard/furnishing of the room was a little dated. The main foyer, bar and restaraunt are all wonderfull but the room was slightly disappointing

            • Older travelers
              6.2

              The hotel has the most fantastic location and the room we stayed in was well decorated and very clean. The hotel staff were polite and friendly.

              The hotel swimming pools and spa were closed which was not mentioned on your website. Although staff were friendly and polite they were not very well trained which led to delays in both the restaurant and bar.

            How to reach hotel

            hotel Haven Hotel - Poole Poole location
            Show big map »

            Hotel Address:

            161 Banks Road, Poole, United Kingdom, BH137QL

            Get directions
            City Center
            • Poole
              4.7 km
            Airports
            • Bus stop
              4.5 km
            Restaurants
            • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
              30 m
            • La Roche Restaurant
              60 m
            Beaches
            • Shell Bay
              630 m
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2009
            • Number of floors:
              4
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedPooleHaven Hotel

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in United Kingdom

            Use Badge