Haven Hotel - Poole

161 Banks Road, Poole, United Kingdom, BH137QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Haven Hotel - Poole

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Breakfast room

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam bath

Reflex massage

Spa & wellness center

Overview

Haven is a classic hotel offering views over Elizabeth Castle, Shell Bay Sailing and Bournemouth International Centre and featuring a seasonal outdoor pool, a leisure center and a hydrotherapy pool. Occupying a 4-story traditional building, the hotel was remodeled in 2009.

The property is notable for the beautiful setting close to a lighthouse, a castle and a museum as well as nature reserves and a harbour. It is about 5 km away from the center of Poole.

Haven Hotel offers a splendid view to its guests.

Haven Hotel can be reached in 15 minutes by car from Bournemouth International airport.

Rooms

There are 84 luxurious rooms fitted with satellite TV, free Wi-Fi, ironing facilities, an extractor and a dressing area. Some rooms come with a view of Poole Harbour and Poole Bay. For more comfort a spa bathtub, a shower and complimentary toiletries are provided.

Eat & Drink

A superb breakfast is served at the restaurant. Fine seafood specialties are proposed at the spacious restaurant. The poolside bar provides light bites and grills along with refreshing drinks. Serving an array of dishes, La Roche Restaurant and Seaview Restaurant at The Sandbanks are just 50 meters away.

Services

The hotel offers free private parking, an elevator and free self parking and such services as 24-hour room service, 24-hour reception and dry cleaning.

Relax

Treatment facilities feature steam baths and reflex massage. Active travelers will appreciate fitness classes and a gym available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   84.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • No alcohol served on-site
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Barber shop
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Sailing
  • Outdoor tennis court
  • Golf course
  • Fitness center
  • Table tennis

Services

  • Room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Half board
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Catering service
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • BBQ facilities
  • Sun terrace
  • Leisure/ TV room
  • Reflex massage

Room view

  • Sea view
  • Courtyard view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Individual heating
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Terrace
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/ Extractor

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay at the price of GBP 5 per person per night in an extra bed. 

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    4.7 km
Airports
  • Bus stop
    4.5 km
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
    30 m
  • La Roche Restaurant
    60 m
Beaches
  • Shell Bay
    630 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

Haven Hotel photos Room
Budget Double Room
Bed type: Double bed
Size: 25 m²
Check Prices
  • Free Wi-Fi
  • Shower
— Less information+ More information
Room facilities
    Haven Hotel photos Room
    Double Room
    Bed type: 1 King-size bed or 1 Double bed or Double bed or Twin beds
    Size: 29 m²
    Check Prices
    • Free Wi-Fi
    • Private bathroom
    — Less information+ More information

    Standard|DOUBLE STANDARD

    Room facilities
      Haven Hotel photos Room
      Family Double Room
      Bed type: 1 King-size bed or 1 Double bed
      Size: 27 m²
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information
      Room facilities
        Haven Hotel photos Room
        Deluxe Double Room
        Bed type: 1 King-size bed or 1 Double bed
        Size: 29 m²
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Haven Hotel - Poole Poole location
          Show big map »

          Hotel Address:

          161 Banks Road, Poole, United Kingdom, BH137QL

          Get directions
          City Center
          • Poole
            4.7 km
          Airports
          • Bus stop
            4.5 km
          Restaurants
          • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
            30 m
          • La Roche Restaurant
            60 m
          Beaches
          • Shell Bay
            630 m
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            4
          • Number of rooms:
            84

          Hotel Awards

          UKHOTEL AWARDSRecommendedPooleHaven Hotel

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in United Kingdom

          Use Badge

          Haven Hotel Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Sandbanks - Milford-on-Sea - 1.4 km
          • Studland Nude beach - 3.9 km
          • Poole Quay - 4.0 km
          • Boat Trips - 4.0 km
          • Poole Fest - 4.3 km
          • Guild Hall Gallery - 4.4 km
          • Study Gallery - 4.5 km

          Popular areas

          • City Center - 4.6 km

          Places of interest

          • Signpost - 3.9 km
          • Lord Baden- Powell - 4.1 km
          • Poole Harbour - 4.1 km
          • Poole Magistrates Court - 4.3 km

          Convention centers

          • Sandbanks - 600 m
          • The Lighthouse - 4.4 km

          Sport related

          • Fishing Trips - 3.9 km

          Amusement

          • Quay Amusements - 4.2 km
          • Quicksilver - 4.3 km
          • Reel Time - 4.4 km
          • Gus Gorilla's Playground - 4.4 km
          • Mr Kyps - 4.5 km

          Monuments and Landmarks

          • Brownsea Castle - 900 m

          Museums

          • Life Boat Museum - 3.9 km
          • Poole Museum - 4.3 km
          • Scaplens Court Museum - 4.3 km

          Parks

          • Brownsea Island Nature Reserve - 700 m
          • Baiter - 3.6 km

          Arboretum, Green spaces, Zoos

          • Studland beach and Nature Reserve - 800 m

          Theaters

          • Lighthouse - 4.3 km

          Local attractions

          • Compton Acres - 2.9 km
            164 Canford Cliffs Road, Poole
          • Eileen Soper's Illustrated World - 4.2 km
            The Swan. Old Orchard, Poole
          • The Dolphin Centre - 4.4 km
            High Street & Quay, Poole
          • Sandbanks - 3.8 km
            PooleEngland
          • Poole Harbour - 4.3 km
            PooleEngland

          Near the hotel

          • Shell Bay - 630 m
            Ferry Rd, Studland
          • Studland beach and Nature Reserve - 810 m
            Ferry Road, Studland, Poole

          Restaurants nearby

          • Seaview Restaurant at The Sandbanks - 30 m

            Address: The Sandbanks
            Phone: 01202 707 377

            Cuisine: Vegetarian
            Price Range: GBP 5 - GBP 23

          • La Cafe - 230 m

            Address: 6 Banks Road
            Phone: +44 1202 700464

            74% likes this, based on 14 reviews
            Price Range: GBP 10 - GBP 21

          • Cafe Shore - 740 m

            Address: 10-14 Banks Road, Sandbanks
            Phone: 01202 707271

            70% likes this, based on 383 reviews
            Cuisine: International
            Price Range: GBP 26 - GBP 51

          • La Roche Restaurant - 60 m

            Address: 161 Banks Road
            Phone: +44 (0)1202 707333

            62% likes this, based on 76 reviews
            Price Range: GBP 27 - GBP 38

          • Shell Bay - 700 m

            Address: Ferry Road
            Phone: 01929450363

            59% likes this, based on 173 reviews
            Price Range: GBP 21 - GBP 28

          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            4
          • Number of rooms:
            84

          Hotel Awards

          UKHOTEL AWARDSRecommendedPooleHaven Hotel

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in United Kingdom

          Use Badge

          Hotels nearby

          Haven Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Haven Hotel

          Average guest rating

          7.6out of 10
          Fabulous
          Based on 210 reviews

          Guest reviews

          • Single
            10.0

            The Hotel being right on the beach was a plus for me. Also, the resturant overlooking the sea was another plus, great menu and good service.

            Not just The Haven but most hotels these days, I find it quite annoying at meal times when people are using their mobile phones. I would be happy if there was restricted use at meal times. Also sitting in the bar in the early evening, there was a rep just behind me calling all his clients. I didn't realy want to know what he had to offer, I just wanted to sit quitely and see the view.

          • Older travelers
            7.8

            Location, Location, Location. Staff and restauarnt very good too.

          • Older travelers
            6.2

            The food in the La Roche is very good

            It is tired and needs updating and the rooms are priced to London Hotel levels without the attention to detail that other Hotels provide

          • Single
            9.2

            I liked its position and its style

          • Single
            8.2

            Comfortable room with stunning sea views and balcony overlooking the harbour. Lounges dining rooms and bars very pleasant, and all maximising the views. Plenty of space in the room and good, well equipped bathroom.

            Only slight downside is the noise from the ferry. Not too obtrusive, but rooms with views do have this side also.

          • Couple
            9.6

            The rooms were spacious and modernly equipped, the bar and lounge were well-furnished, the staff were all very friendly, the restaurant was very good and the location is absolutely perfect.

            The reception area could be improved by opening up the reception desk so that it is not two cubby-holes (one of which is around the corner and not visible from the entrance). Very minor point, but I think it would improve the aesthetics and first impressions.

          • Group of friends
            10.0

            The staff were friendly and helpful. Dinner had good menus and plenty of choice. High standard of presentation.

            The cooked breakfasts on the breakfast bar were cold. The bacon was congealed as were the eggs. Coffe and tea were not of a high taste standard. Tea possibly not made with boiling water.

          • Single
            7.4

            Although the hotel staff generally were friendly and effecient the reception staff were not - referring to finish their work on the computer before attending to you for one thing!

          • Older travelers
            7.8

            The layout which allowed you to enjoy the open vistas.

          • Group of friends
            7.0

            The coastal location and views were a great asset meaning that you didn't have to move far to feel relaxed and surrounded by enjoyable scenery

            The welcome into the dining room was curt and table service was patchy. Some aspects of decor on landings and stair carpets were poor.

          • Couple
            6.2

            Good location, very clean, friendly staff

            I would expect more bells and whistles from a 4 star hotel. The room was clean and of good size. That said, the furniture was outdated and finding an old tiny cathodic TV hidden in some sort of grand ma's cupboard is just a no-go for this type of hotel in this price range.Very basic 4* really.

          • Group of friends
            10.0

            perfectly well looked after by the staff

          • Older travelers
            5.8

            Design & location of the public rooms (restaurant, bar)

            No ramps for rolling luggage; Access to bedroom floors poor, particularly on 3rd floor where we stayed; no air conditioning (but we didn't need it because of the weather), no wifi access in public rooms, front desk less than welcoming, no clocks in bedroom, poor water pressure on 3rd floor.

          • Couple
            7.0

            Location.

            Thought the standard/furnishing of the room was a little dated. The main foyer, bar and restaraunt are all wonderfull but the room was slightly disappointing

          • Older travelers
            6.2

            The hotel has the most fantastic location and the room we stayed in was well decorated and very clean. The hotel staff were polite and friendly.

            The hotel swimming pools and spa were closed which was not mentioned on your website. Although staff were friendly and polite they were not very well trained which led to delays in both the restaurant and bar.

          How to reach hotel

          hotel Haven Hotel - Poole Poole location
          Show big map »

          Hotel Address:

          161 Banks Road, Poole, United Kingdom, BH137QL

          Get directions
          City Center
          • Poole
            4.7 km
          Airports
          • Bus stop
            4.5 km
          Restaurants
          • Seaview Restaurant at The Sandbanks (cuisine: Vegetarian)
            30 m
          • La Roche Restaurant
            60 m
          Beaches
          • Shell Bay
            630 m
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2009
          • Number of floors:
            4
          • Number of rooms:
            84

          Hotel Awards

          UKHOTEL AWARDSRecommendedPooleHaven Hotel

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in United Kingdom

          Use Badge